THESE TERMS CONTAINS A MANDATORY ARBITRATION PROVISION, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER. BY USING THE PLATFORM, YOU AGREE TO RESOLVE ALL DISPUTES THROUGH BINDING ARBITRATION ON AN INDIVIDUAL BASIS, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR JURY TRIAL. SEE THE "MANDATORY ARBITRATION" AND “CLASS ACTION AND JURY WAIVER” SECTIONS BELOW FOR DETAILS. Effective Date: January 1st, 2026 These User Terms of Service (“Terms”) form a legally binding agreement between you (“User” or “you”) and Red Team Software, LLC, a Delaware limited liability company (“RedTeam,” “we,” or “us”), governing your use of RedTeam’s website, software services, and related offerings (collectively, the “Service”).

1. Visitors to RedTeam's public websites (e.g., www.redteam.com);
2. Individuals accessing the RedTeam software platform through a subscription governed by a Subscription and Services Agreement (“SSA”);
3. Users of RedTeam’s mobile application; and
4. Users of free trials, demos, support content, documentation, or public forms on RedTeam platforms.
By accessing or using any part of the Service (including the RedTeam website), you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1.1 Eligibility You must be at least 18 years of age and capable of entering into a legally binding agreement. By using the Service, you represent and warrant that you meet these requirements.
1.2 Account Registration To access certain features of the Service, you may be required to create an account. You represent and warrant that the information you provide us is accurate and complete, and further agree to keep such information current for as long as you maintain an account with us.
1.3 Account Responsibility You are responsible for all activities using your credentials or under your account and must maintain the confidentiality of your login credentials. You shall notify RedTeam immediately of any unauthorized use.

2.1 Website Visitors You may browse RedTeam's website and access publicly available materials for informational purposes only. You may not interfere with the website's operation or attempt unauthorized access to RedTeam's systems.
2.2 Software Platform Users If you are accessing the RedTeam software platform under an active subscription agreement between your employer and RedTeam, your use is governed by both these Terms and the applicable SSA. 2.3 Trial and Demo Users If you access the Service under a free trial or demo, you are granted limited, revocable, non-exclusive access for evaluation purposes only. Trial access is provided “AS IS” and may be terminated at any time without notice. 2.4 Prohibited Conduct You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use, or attempt to use, the Services to: Upload or transmit harmful or malicious code or information, data or content that actually or is alleged to infringe or violate the rights of others; Upload or transmit any content you do not have a legal or contractual right to distribute, including content subject to nondisclosure agreements or third-party proprietary rights; Upload, transmit, or distribute any content that is threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, or otherwise objectionable; Use the Service to violate laws or third-party rights; Attempt to reverse engineer or compromise RedTeam's systems; in any manner that could damage, disable, overburden, or impair the Services, our servers, or the networks connected to them; in a way that interferes with any other user’s access to or enjoyment of the Services; to gain unauthorized access to accounts, computer systems, or networks connected to the Services, whether through hacking, password mining, or any other means; to access data or systems not intended to be accessible to you; Probe, scan, or test the vulnerability of the Services or related networks, or attempt to breach any security or authentication measures; to obtain materials or information through means not intentionally made available by RedTeam; Use bots or automated methods (e.g., spider, scrapers, or similar tools) to access any Service or harvest or collect information or content; Remove or alter author attributions, legal notices, or proprietary labels contained in any content submitted or displayed on the Services; Register, subscribe, or otherwise sign up any party for any products or services without their express authorization; or Use communication features of the Services in a disruptive, unlawful or abusive manner. RedTeam reserves the right to take any actions it deems appropriate in response to actual or suspected violations of this section, including but not limited to account suspension or termination. We may cooperate with law enforcement and third parties to investigate and prosecute violations. RedTeam may restrict, suspend, or terminate your access at any time without notice for conduct that violates these Terms or is otherwise deemed by us to be harmful to the Services or our rights or the rights of third parties. RedTeam reserves the right to disclose any information we deem necessary to comply with applicable law, legal process, or governmental requests, or to edit, refuse to post, or remove any information or content, in whole or in part, at our sole discretion. You agree to indemnify and reimburse RedTeam for any loss, liability, cost, or expense (including legal and professional fees) incurred in connection with your actual or alleged violation of this section or misuse of the Services.

You may submit content, data, or files to the Service (“User Content”). You are solely responsible for your User Content and must ensure you have the rights to provide it. You grant RedTeam a limited license to use your User Content solely to provide and improve the Service, develop new products or services, exercise our rights, and perform our legal, contractual and other obligations.

The Service may interoperate with third-party services (e.g., APIs, integrations, or cloud storage). RedTeam does not control or endorse such third parties or their services and is not responsible for their functionality, terms, or data use. These third parties may have their own terms and policies, and your use of them will be governed by those terms and policies.

Your access to or use of the Service is subject to RedTeam's Privacy Policy, which explains how we collect, use, and protect your information. This includes information collected via our website, contact forms, demos, and communications. The Privacy Policy is provided for informational purposes only and does not form part of these Terms.

All rights, title, and interest in and to the Service—including but not limited to its software, content, logos, and designs—belong to RedTeam or its licensors. Except for limited and express access rights granted in these Terms, we reserve all other rights. No rights are granted by implication or estoppel.

a. Term. This Agreement continues until the 30th day after the date on which there is no active Subscription Term, unless earlier terminated as provided below.
b. Term of Orders. The Subscription Term of each Order must be specified in the Order.
c. Mutual Termination for Material Breach. If either party is in material breach of this Agreement including but not limited to non-payment of Fees, the other party may terminate this Agreement at the end of a written 30-day notice/cure period, if the breach has not been cured.
d. Return of Customer Content. i. Within 5 days after termination providing all fees have been paid, upon request RedTeam will make the Service available for Customer to export Customer Content as provided in Section 3(a) for no additional fee. ii. If Customer requests to export Customer Content between 5 days and 30 days, then a one-time $400 prepaid fee will apply. iii. After the 30-day period, RedTeam has no obligation to maintain the Customer Content and may destroy it.
e. Liquidated Damage for Early Termination. If Customer breaches an Order for non-payment and RedTeam terminates the Order, then as the damages sustained by RedTeam are difficult to ascertain Customer must pay the following as a liquidated damage. This fee is calculated as follows: the unpaid fees until termination of the Order, and any remaining fees for the time period from termination until the end of the original committed duration of the Order, multiplied by 95%. This fee is not a penalty and is a liquidated damage. The parties agree that this amount is a reasonable estimate of the damage sustained by RedTeam as a result of the breach of this Order by Customer.
f. Effect of Termination. If this Agreement is terminated for RedTeam's breach, RedTeam will refund Customer fees prepaid for the remainder of the term of all Orders after the termination effective date. If this Agreement is terminated for Customer's breach, Customer will pay any unpaid fees for the term of all Orders. Upon request, following any termination of this Agreement, each party will destroy or return all of the other party's property that it holds, subject to the "Return of Customer Content" section above.

RedTeam may offer mobile apps to access the Service. Use of such apps is subject to these Terms and the applicable app store rules. You are responsible for data charges incurred through mobile access. The additional terms and conditions on Exhibit A apply to your download and use of any mobile application that we make available through App Store Software.

If you submit ideas, suggestions, or feedback regarding the Service, RedTeam may, during the term of these Terms or thereafter, use that feedback without obligation to you, and may authorize others to use such feedback. You waive any claims based on the use of your feedback.

RedTeam may suspend or terminate your access to the Service at any time if you violate these Terms, the SSA (if applicable), or applicable law. Website visitors may stop using the Service at any time. Upon termination, your rights to use the Service will immediately cease, and RedTeam may delete your account or data without liability.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” REDTEAM DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. REDTEAM DOES NOT GUARANTEE THAT THE SERVICE WILL BE SECURE, ERROR-FREE OR UNINTERRUPTED.

TO THE FULLEST EXTENT PERMITTED BY LAW, REDTEAM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. IN NO EVENT SHALL REDTEAM'S TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100), REGARDLESS OF THE FORM OF ACTION. For users subject to an SSA, the limitation of liability provisions in the SSA shall apply in lieu of this Section 11.

You agree to defend, indemnify, and hold RedTeam harmless from any claims, damages, losses, and expenses (including attorneys' fees) arising out of:

• Your use of the Service;
• Your violation of these Terms;
• Your User Content or any third-party claims related to it.

YOU AND REDTEAM AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR THE RELATIONSHIP BETWEEN YOU AND REDTEAM (INCLUDING ANY CLAIM BASED ON CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY) SHALL BE RESOLVED EXCLUSIVELY BY FINAL AND BINDING ARBITRATION, EXCEPT WHERE OTHERWISE PROHIBITED BY APPLICABLE LAW. This agreement to arbitrate applies to all claims, whether arising before or after your acceptance of these Terms and shall survive the termination of your relationship with RedTeam. You and RedTeam agree that the arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect (the “JAMS Rules”), which are available online at https://www.jamsadr.com/rules-streamlined-arbitration/. The arbitration shall be conducted by a single arbitrator selected in accordance with the JAMS Rules. Unless otherwise agreed, the arbitration shall be conducted in Atlanta, Georgia, or in another location mutually agreed upon by the parties or determined by the arbitrator. Arbitration proceedings shall be conducted in English and kept confidential by all participants. The arbitrator shall have the authority to grant any remedy that would be available in court, including injunctive or declaratory relief, to the extent required to satisfy applicable law. The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Any claim subject to arbitration must be filed within one year after the date the party asserting the claim first knows or should know of the act, omission or default giving rise to the claim, or the shortest time period permitted by applicable law. Opt-Out Procedure: You may elect to opt out of this arbitration agreement by sending written notice to RedTeam at support@redteam.com with the subject line “Arbitration Opt-Out” within thirty (30) days of your initial acceptance of these Terms. Your opt-out notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. Opting out of this arbitration provision does not affect any other part of these Terms.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT: ANY CLAIM OR DISPUTE SHALL BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING; AND YOU HEREBY KNOWINGLY AND IRREVOCABLY WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. If a court or arbitrator determines that any part of this class action waiver is unenforceable as to a particular claim, then that claim shall proceed in court, not arbitration. Opt-Out Procedure: You may elect to opt out of this waiver by sending written notice to RedTeam at support@redteam.com with the subject line “Class Action Opt-Out” within thirty (30) days of your initial acceptance of these Terms. Your opt-out notice must include your full name, email address, and a clear statement that you wish to opt out of arbitration. Opting out of this waiver provision does not affect any other part of these Terms.

This Agreement is governed by the laws of the State of Delaware, without regard to conflict of law principles. If the arbitration agreement set forth above is found not to apply to you or your claim, or if you validly opt out of arbitration, you agree that any judicial proceedings (other than actions brought in small claims court) must be brought exclusively in the state or federal courts located in Atlanta, Georgia, and you hereby consent to the personal jurisdiction and venue of those courts.

You agree to comply with all applicable export and import control laws and regulations in your use of the Service. You shall not use the Service for any purposes prohibited by export laws, including, without limitation, nuclear, chemical, or biological weapons proliferation.

If you are a U.S. government entity or if these Terms otherwise become subject to the Federal Acquisition Regulations (FAR), you acknowledge that the Service constitutes “commercial computer software” and “commercial computer software documentation” as defined in FAR section 12.212 and is provided to the government under restricted rights.

We may modify these Terms from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to these Terms, we will provide additional notice to you by sending you an email. By continuing to use the Services after any changes come into effect, you agree to the revised Agreement. RedTeam reserves the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. You agree that RedTeam shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Service.

The Service may include content provided by third parties and links to third-party websites. RedTeam does not endorse, guarantee, or assume responsibility for the accuracy or reliability of such content or websites. Your interactions with third-party content are solely between you and the third party.

Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms constitutes the entire agreement between you and RedTeam concerning your access to and use of the Services and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written, between you and RedTeam with respect to the subject matter hereof. No modification or amendment of any provision of these Terms shall be effective unless agreed to by us in a signed writing or is made pursuant to our right to freely modify or amend these terms. No agency, partnership, joint venture, employment, or franchisor-franchisee relationship is intended or created by these Terms. You acknowledge that you are not an agent or representative of RedTeam and have no authority to bind or enter into agreements on behalf of RedTeam. You may not assign or transfer any of your rights or obligations under these Terms without RedTeam’s prior written consent, which shall not be unreasonably withheld. Notwithstanding the foregoing, either party may assign these Terms in their entirety, without consent, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided that the assignee is not a direct competitor of the other party. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective permitted successors and assigns. The failure of either party to enforce any provision of these Terms shall not constitute a present or future waiver of such provision nor limit the party’s right to enforce such provision at a later time. All waivers must be in writing to be enforceable. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the parties agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the remainder of the Terms shall remain in full force and effect.

For any questions or notices regarding these Terms: Red Team Software, LLC 8623 Commodity Circle, Orlando, FL 32819