United Contractors: Scaling across states with
standardized systems
Company Overview:
United Contractors is a prominent commercial construction firm that has established a strong presence in both Utah and California. With a workforce of over 60 dedicated professionals, the company has built a reputation for excellence, particularly in the construction of auto dealerships and custom projects. Their journey of growth and expansion has been a testament to two decades of meticulous planning and the development of robust processes.
Challenge:
In 2010, United Contractors faced a significant hurdle as they sought to expand their operations across state lines. The company realized that their reliance on spreadsheets and informal communication methods was no longer sustainable. They needed a more sophisticated and scalable solution that could enforce consistent processes and support their ambitious growth plans.
“You can either create your own spreadsheets—or adopt a process and require your team to use it,” said United Contractors CEO, Matt Menlove. This realization marked a pivotal moment in their decision to seek a more advanced construction project management system.
Solution:
United Contractors turned to RedTeam Go, a comprehensive project management solution that became the backbone of their operations. This system not only connected the field, finance and leadership teams but also brought a much-needed structure to their budgeting, job costing and forecasting efforts. The seamless integration with QuickBooks and Dropbox further improved their operational efficiency.
“We wanted to deliver the same Big Mac to every client—consistent and reliable. That’s only possible with strong processes,” emphasized Menlove. RedTeam Go provided the framework they needed to ensure that every project, regardless of location, adhered to the same high standards.
Results:
The adoption of RedTeam Go yielded remarkable results for United Contractors. One of the most significant improvements was a 20% reduction in revenue forecasting errors, achieved through better management of project delays. This enhanced accuracy in forecasting allowed the company to make more informed and strategic decisions, leading to increased profitability and client satisfaction.
The automated scheduling and budget forecasting features of RedTeam Go further strengthened the company’s decision-making capabilities. These tools provided real-time insights and data, enabling the leadership team to respond quickly to any issues and optimize resource allocation.
Beyond the technical benefits, United Contractors also implemented a unique retention program that was built on a foundation of strong processes and a positive company culture. This program kept employees engaged, happy, and productive, which in turn contributed to the company’s overall success.
“Once everyone is trained and aligned, your processes begin to snowball—and your people train each other,” noted the company’s leadership. This culture of continuous improvement and collaboration has been a key driver of their growth and success.
“Once everyone is trained and aligned, your processes begin to snowball—and your people train each other,” noted the company’s leadership. This culture of continuous improvement and collaboration has been a key driver of their growth and success.
“RedTeam Go is our forward-facing operating system. It makes scaling possible,” Menlove added. The solution’s ability to support their growth into new markets while maintaining consistency and reliability has been invaluable.
Conclusion:
United Contractors’ story is a powerful example of how smart adoption of technology, a strong company culture and a commitment to continuous improvement can drive success and competitiveness. By investing in the right tools early and often, they have not only scaled their operations across multiple states but have also set a high standard for excellence in the commercial construction industry. Their journey serves as an inspiration for other businesses looking to grow and thrive in a rapidly changing market.