DWC Construction: Maximizing Project Manager
Value with Full-Lifecycle Support
Company Overview:
DWC Construction takes a unique and holistic approach to project management, where each project manager handles jobs from start to finish. This includes responsibilities such as estimating, client relationships, billing, submittals, and closeouts, all under one person’s purview. While this full lifecycle approach ensures a high level of personal accountability and quality, it also placed a significant administrative burden on the project managers—until they discovered RedTeam.
Challenge:
Before implementing RedTeam, DWC Construction’s project managers were spending countless hours on administrative tasks like billing and bid processing. This time-consuming work detracted from their ability to focus on job quality and building strong client relationships, which are crucial for the company’s success.
“A PM shouldn’t spend three hours on billing. That’s time they could be in the field or growing client relationships,” said Craig Fulcher, President and CEO of DWC Construction. The administrative overload was a major issue that needed to be addressed to maintain the high standards DWC Construction is known for.
“A PM shouldn’t spend three hours on billing. That’s time they could be in the field or growing client relationships,” said Craig Fulcher, President and CEO of DWC Construction. The administrative overload was a major issue that needed to be addressed to maintain the high standards DWC Construction is known for.
Solution:
RedTeam provided the comprehensive solution DWC Construction needed. The platform enabled project managers to send out bid invites, upload drawings, manage scope documents, generate proposals, and issue contracts—all within a single, integrated system. This eliminated the need for double entry, sped up project timelines, and automated many repetitive processes.
“RedTeam is automated, and that allows us to spend more time planning our jobs, which means better quality of life for everyone,” Fulcher noted. The streamlined workflow and automation features of RedTeam significantly reduced the administrative workload, allowing project managers to focus on what truly matters.
Results:
The adoption of RedTeam brought about several key improvements for DWC Construction:
- Hours of administrative work cut from every project: Project managers no longer had to spend excessive time on mundane tasks, which freed up their schedules to focus on more critical aspects of the job.
- PMs now spend more time in the field: With the administrative burden significantly reduced, project managers could be more present on-site, where their expertise and value are most needed. This hands-on approach has led to higher job quality and more satisfied clients.
- Company growth without additional PM headcount: DWC Construction was able to take on more projects and expand their business without the need to hire additional project managers. The efficiency gains from RedTeam allowed the existing team to handle a larger workload effectively.
“We’ve been with RedTeam for almost 20 years. It allows our highest-paid team members to focus on the right things,” reflected Fulcher. The long-term partnership with RedTeam has been instrumental in DWC Construction’s ability to grow and maintain a high level of service.
Conclusion:
DWC Construction’s story is a compelling example of how the right technology can revolutionize project management. By adopting RedTeam, they not only alleviated the administrative burden on their project managers but also enhanced the overall quality and efficiency of their projects. This strategic investment has allowed DWC Construction to grow sustainably and maintain a competitive edge in the construction industry. Their experience underscores the importance of leveraging technology to optimize workflows and empower team members to perform at their best.