SMS Terms & Conditions
Last updated: September 28, 2026
These SMS Terms & Conditions apply to the text message program run by RedTeam Software, LLC ("RedTeam," "we," "us" or "our").
1. Program description
RedTeam sends text messages to customers and prospective customers who have opted in. Messages may include:
- Account and service notifications
- Demo and appointment reminders
- Customer support conversations
- Product updates, news and offers (only if you opt in to marketing messages)
2. How you opt in
You opt in by checking the SMS consent box on a RedTeam form, or by otherwise giving us your consent to receive texts. By opting in, you agree to receive recurring text messages from RedTeam at the mobile number you provided. Consent is not a condition of purchase.
3. Message frequency
Message frequency varies based on your account activity and your interactions with RedTeam.
4. Message and data rates
Message and data rates may apply. Contact your wireless carrier for details about your plan.
5. How to opt out
You can opt out at any time by replying STOP to any message. You will receive one message confirming that you have opted out, and we will not send further texts unless you opt in again.
6. How to get help
Reply HELP to any message for help. You can also contact us at:
- Email: legal@redteam.com
- Phone: (866) 432-2021
7. Carriers
Wireless carriers are not liable for delayed or undelivered messages.
8. Privacy
We do not sell, rent or share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes, even with your consent. We share it only with the service providers that deliver our text messages. See our Privacy Policy for details.
9. Changes to these terms
We may update these SMS Terms & Conditions from time to time. We will post the updated terms on this page with a new "Last updated" date.
10. Contact
RedTeam Software, LLC
8623 Commodity Circle, Orlando, FL 32819
legal@redteam.com | (866) 432-2021